HOW OUR SITE WORKS
How our site works
Our website catalogues all the variations of our Core Tanzanite, Morganite, Birthstone and Diamond Ranges.
Pricing of all items changes according to the current exchange rate as well as Gold and stone prices.
Prices are therefore not displayed on the site, but are rather confirmed by our sales team after a Sales Order is placed by a customer on this site.
Product availability
Our website catalogues all the variations of our Core Tanzanite, Morganite, Birthstone and Diamond Ranges. Availability of pieces in total stone carat options displayed on the site is not guaranteed.
Sales Orders placed on the website will be sent through to our sales team, who will be in touch with you to confirm prices and availability of the items you requested.
Should exact sizes of your sales order not be available, we will try our best to fill your order with the closest possible sizes in stock, or bring in your order from our head offices overseas.
Please note that exact stone weight and sizes will vary slightly per item.
Product designs may vary slighty from images displayed on this site.
Product Returns and Warrantee
Items may be returned for credit within 30 days of purchase.
Damages to items due to manufacturing faults are under warrantee for 18 months.
Any rings that undergo any sizing alteration will be void of warrantee.
Payment Options & Pricing
All transactions will be processed in South African Rands (ZAR)
Please note that all prices are quoted ex VAT
Please note that All 9K, 14K and 18K pieces are subject to DRC VAT and must be paid by the recipient directly to SARS as per DRC VAT regulations.
A 3% charge will be applied for cash deposit to our account
Shipping and Insurance
We use a hand-to-hand courier service for eligible deliveries.This means that all deliveries are direct from us, to you personally. Once we have received your Sales Order, one of our sales team will contact you to confirm product availability, current prices and delivery options.